Skype and Oovoo are two companies that basically offer the same service: they allow a user to make phone calls, video phone calls, and conference calls using the internet. During a Skype call the users can also share information, such as uploading links to outside web pages and transferring files, through a chat window. One of the great appeals of these services is that, at their basic level, they are free to use. This makes them a good choice to use in many circumstances, especially for long distance or international calling since there are no fees or charges involved. Beyond the free versions, both services offer additional tiers of features for different fees.

Another benefit of using Skype or Oovoo is that these services can use the internal microphone, speakers, and web camera of a laptop computer, allowing a hands-free call so the user can take notes, chat, or follow internet links. However, use of a headset offers better clarity in many cases.

Both Skype and Oovoo require the user to download and install software, and details of their various plans seem to change from time to time.

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